Terms & Conditions

Legal Trading Name: BROOK SERENE & COMPANY LIMITED

 

Company number:395364
NZBN:9429039444707
Incorporation Date:06 Dec 1988
Company Status:Registered
Entity type:NZ Limited Company
 

ACCOMMODATION CANCELLATION POLICY
Accommodation cancellations must be communicated to us by email or in writing by 6:00pm, two days prior to your arrival date.
In the event of a “no show” or late cancellation a charge of one night’s tariff will be applicable.

 

CHECKIN & CHECKOUT
Check in time is after 2:00pm
Checkout time is before 11:00am.

 

LUGGAGE STORAGE

We are more than happy to store luggage should you arrive prior to or depart after these times.

 

NON-SMOKING
Hotel Montreal is a non-smoking hotel, please ask our team where the hotel’s designated smoking areas are should you want to smoke.

What our patrons say

Fantastic service, food was amazing. Will be back for a tray of tapas again. We dined with 2 friends who had never been to polo club and they absolutely loved it also. Warm friendly and attentive service.

The location was perfect for walking around Christchurch. The rooms were light, airy and extremely comfortable. The staff were always exceedingly helpful. It was the best hotel I stayed at in New Zealand.

We had a fantastic stay, the staff were super friendly and accommodating, the family suite was perfect for our family of 4, food was lovely and location was great for exploring the CBD. Happy to recommend to anybody!

This is a special spot to stay close in to what Christchurch has to offer as it re-emerges from the devastating earthquakes. Having stayed in Central Christchurch many times to attend functions or theatre, this is a haven that has re captured what has always been part of the Christchurch experience .....a bit of a class act with some Canterbury flair !!!!!